We build websites with a user experience that has you customer coming back for more | Scion Internet 

You want your website to look good, that’s a prerequisite - but if you’re serious about making money, showcasing your products/services or generating sales leads you must look deeper than your websites’ looks. After all, as the saying goes, beauty is only skin deep.

User experience and Conversion rate optimization describes the interaction your customers have with your business, more specifically your website touch points as a customer navigates and importantly, interacts with it. A good user experience incorporates much more than the website design, taking into account the needs, wants and expectations of customers.

The user experience of your website is imperative if you wish to achieve the above. Quite simply if your website looks good but isn't intuitive and easy to use across devices, there's a problem.

At Scion Internet, we understand the role that visual website design plays in the customer journey. This accompanied with our technical aptitude and ability to build solid website infrastructure means that any website we design and build not only looks great, but is also a pleasure to use and interact with.

Many factors influence user experience with a website and customer journey. As cited by Peter Morville through his User Experience Honeycomb.

  • Useful: Your content should be original and fulfill a need

  • Usable: Site must be easy to use

  • Desirable: Image, identity, brand, and other design elements are used to evoke emotion and appreciation

  • Findable: Content needs to be navigable and locatable onsite and offsite

  • Accessible: Content needs to be accessible to people with disabilities

  • Credible: Users must trust and believe what you tell them

Research will form the basis of any design and development, so that when your website is complete, it will mean better conversion rates and make interacting with your business a pleasure.

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